Our Recent Customer Reviews
In the middle of coronavirus craziness, the toilet in our master stopped working.. we put it off for as long as we could and then finally decided to call a... Read More
We had a pipe burst and flood our stairs, closet, and garage. ASAP was very prompt, professional and HONEST about our situation. Other quotes were much... Read More
From phone call to finished job was less then 4 hours. Service from the receptionist/dispatcher to Andrew, the tech, everything was what "service" use to... Read More
On Valentine's Day we found ourselves with no hot water. ASAP was recommended by our Solar company. They should up as promised the next day on a holiday weekend without hesitation. We opted to upgrade to tankless water heater and a whole house water filtration system. Harold our ASAP plumber has been Awesome! He patiently listened to all my concerns and has managed to address them to perfection. Give than man a Medal. The extra repiping we had him do turned out fantastic. His meticulous work speaks for itself (see pictures). As with any major job, there have been a few adjustments that Harold has had to come back for. Not once has his attention to detail wained, nor his attitude towards providing exceptional customer service. I'm very happy for their recommendation. If I should need plumbing help it's nice to know they're available 24/7.Read More
Our water heater went out on Thursday afternoon, and by Friday afternoon we had a new water heater installed.
Tim and Jack were pleasant, professional, and quick. I very much appreciated that they laid out protective covering on our floor, and also wore shoe covers. Thank you.Read More
I am a property manager. During a recent storm one of my tenants reported a drain that was backed up in her backyard at the bottom of a hill. Her back patio was under 5 inches of water and about to come into the house. My regular plumber was booked so I gave them a try. They came out with the jetter. Not only did they come to our rescue, in the same day during torrential rains, but we saved us a lot of money. Tanner and his partner were fantastic!! Such a nice guy and very professional! I will be doing a lot more business with ASAP Drain!!Read More
Jimmy was very professional, knowledgeable, and fast. He was able to help identify the problem, clear a space for himself to fix it and double checked the other contributing factors before they could become a problem.
My husband had done some DIY plumbing and wanted advice on what could be done better. Jimmy was polite and supportive and gave a clear opinion. Love these guys.Read More
CATASTROPHE AVERTED ! We've had a lot of workmen in big heavy trucks coming and going in guest parking beside our garage in the past few weeks while working on our neighbor's place. Last Thursday we noticed water flowing down the shared driveway when there shouldn't have been any water. We thought it might have been a sprinkler malfunction which has happened before. By Friday morning it had turned into flowing stream and we could see water bubbling up through the asphalt just outside our garage. A construction engineer working on a house across the street had a look and said a water pipe had broken for sure. When one of our trade workers came to our house mid morning he checked the water meter out front and it was going around at 100 mph. After turning off the water supply in our house we could see the water meter was still going crazy. The guy then turned off the water supply inside the meter box and the dial didn't move. So we had a serious problem and contacted the last plumber we had used. He was booked out and of course it's early Friday afternoon. We then remembered our neighbor had used a business called ASAP Drain Guys & Plumbing when she had a slab leak a few months back. A guy named Billy had to do some repair work via our garage wall and then repainted the whole thing. My wife phoned them and they said a company truck would be here by about 3pm on Friday. And then we found out it was Billy from last time so that put us at ease. When he arrived around 3pm Billy got stuck straight into it with his water leak detecting radar device. It took a couple of hours drilling exploratory holes in the asphalt and even digging some deep holes but he finally found the exact spot where the water leak was coming from. Billy told us the 1 1/4 inch flexible PVC pipe had been punctured by impacted debris like a sharp stone. It was the original pipe to the house so that made it quite old. Billy cut out a length of the damaged portion...about 6 inches and then clamped a special sleeve on to connect the pipe ends. It was now 8.30pm and we had water flowing again. Billy said he would come back about 10am on Saturday and finish up. We had to take off to pick up my wife's new Tesla 3 at Tesla in Kearny Mesa and then drive to Newport Beach so we left things in Billy's capable hands and when we returned the guest parking area was pretty much back to it's normal appearance....bar a patch here and there. These guys do great work and do the job properly. Thanks Billy !Read More
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Recent Customer Video Reviews
We had a frozen shower valve in the guest bathroom. Mike tried his best to get the old cartridge out but could not. Wound up having to replace a difficult-to-fit new valve. He did it with professionalism and a great attitude. Thanks again.
Harold of ASAP Plumbing went over and above his job for us. SDGE detected a gas leak at a rental and shut the gas meter off. Tenants were without stove, furnace and water heater. Harold stepped in and got the needed permits from the City, took over step by step, and got this very involved job successfully completed & approved by City of SD in a very timely manner. We are very pleased with the job Harold did. He is a joy & pleasure to work with. We will for sure be calling on him for our jobs in the future. He is certainly a 'treasure'. Thank you Harold. ASAP Plumbing is so lucky to have you!
ASAP plumbing is great - we have 197 apartments homes and ASAP has helped us with a number of huge problems and they are quick and efficient! ASAP has helped us solve serious plumbing problems in all of our housing! Thanks all!
I need to express my sincere gratitude to ASAP drains. Today we had Andrew at our home to unclog a pretty bad bathtub drain. Andrew was really friendly and very professional. He had the drain cleared in no time. He also took the time to explain to my husband how to unclog the drain himself for future occurrences. That was so much appreciated and we just feel like that goes above and beyond regular customer service. Thank you Andrew! This was the third time we've had to call on you all and each and every time your technicians have been on time, knowledgeable and of course very professional. Thank you so much for your exceptional customer service by both your office staff and technicians. You guys are awesome!
Your technician Andrew was out at our HOA this afternoon to snake a sewer line blockage. Our problem is solved and he let us know that hydroplaning the line would give a longer clearance time. I just wanted to drop you a note to say how courteous and friendly Andrew was, and that I appreciated his doing that extra bit to give us a more long-term solution. I certainly appreciated his expertise and interest in providing additional information to give us a hand. Thank you.
Great job on a stressful day with terrible weather. Sean was great to deal with and did a very considerate job.
Sean was great thank you so much. I’ll use him again.
Had the best experience with Sean and ASAP drain guys. Sean has helped me in the past and after dealing with him twice now, I will continue to use his service going forward. Expert in his field and very knowledgeable. Will continue to do business with Sean and his team. Very satisfied.
Our technician, Jason, was excellent. He took care of everything we needed, above and beyond. We will definitely call him again if we need him, and we will always recommend him to family and friends.
Ramon and Luis , ASAP professionals, came and diagnosed a leak that no one else could find. Then they fixed it! Great work, great service and wonderful people!
Two weeks ago we got a stopped toilet. They found our there were tree roots in the sewer. Dennis and Dominic came promptly upon request and did an excellent job within an hour. Thank you so much for your professionalism and good heartedness
On the spot work done well.
Paul was prompt, professional, and conscientious. The under-the-concrete-slab water line leak was the second one I had in the copper pipe buried in red clay. ASAP stands heads and shoulders above the plumber that did the first leak repair for me. I will readily recommend ASAP for below-the-slab water leak repairs.
Had an emergency repair and they came out right away to fix. Technician arrived, was very personable, and took care of the problem efficiently. Reasonable price for an off hours job.
The receptionist on Saturday treated me the best I've been treated ever since I can remember your customer service is fantastic and technician Rick was such a pleasure to work with and treated my mom great I want to thank all of you and I will spread the news RDJ
Timely, professional, friendly service. Reasonable rates with honest assessment of your plumbing needs and the experience to do the job right.
Paul from ASAP was at my house quickly. I called at 6:05pm with my problem, He was there by 6:40pm. He was able to explain the problem by using a camera to scope the drain while I watched on an Ipad. He also went through the house and showed me where the lines ran through the house and how they all tied in. He is a great teacher of the plumbing system. I am very appreciative that he came promptly, was extremely nice, and was gracious enough to share his knowledge! Thank you so much ASAP-I will keep your card in a safe place for the next time I need it!
Some of the best customer service I've had in a while. They were flexible and had techs to my house very quickly. The techs were polite, helpful and did the job right. I definitely recommend ASAP Drain Guys.
Tanner and Christian did an excellent job repairing deteriorated drains in my bathroom. They arrived on time, worked long hours, were courteous and considerate, and kept my house clean. I highly recommend them.
Ramon C is great! My wife and I have used ASAP Drain Guys & Plumbing for our rental property and our personal residence. They are very professional and personal. Their prices are fair. Ramon recently came out for a noisy drain pipe when we flushed our toilet. He took the time to explain his approach to our problem and used a cost effective solution. I had other individuals say we would have to cut the drywall. As it turned out, the insulation around the vent pipe in the attic above our bathroom had fallen off causing a boombox affect to our walls. Ramon found the simple resolve without cutting any drywall saving us hundreds of dollars on unnecessary work. This company always approaches our plumbing problem as if they owned our home. Give Ramon C a call, you will always get a solution to your plumbing needs. Thank you for your great service (again)!!
Dear ASAP Tech Team, The plumbing services were prompt, very professional and the services were excellent. I give the ASAP Tech Team a 5 star rating!
I called this morning for a plumber and within 2 hours Sam and Omar arrived. I needed a new seal on my toilet. They went to work immediately. Explained what they were doing and finished the job within a half hour. Sam and Omar were polite, professional, and cleaned up after they were finished. I couldn't be happier. I certainly recommend the company with 5 stars. They even gave me a months warranty on their work. Wow Great company
I had problems with my bathroom sink not draining. After I tried putting a drain cleaner in it that didn't work and actually sat in the sink overnight, I needed a plumber. ASAP sent Carlos who came earlier than expected! Wonderful! In the meantime I'd found that my disposal had quit again. He took care of both problems for me! You guys are great! 2 weeks ago I had another Rooter company out who didn't do the job!
"I recently started to use ASAP Drain service and plumbing after hearing about the company’s great service from Marketing Manager Susan Adams. We are SO pleased to have ASAP as another great source for plumbing services for our tenants. They are extremely responsive and several of our residents have made special mention of how polite and professional the service technicians were. Their rates for routine service calls are fair and not padded with additional charges."
It's July 4th and a big party is planned for later in the day. Drains start gurgling; toilets won't flush; dyi remedies don't work. Who'ya gonna call? Not Ghostbusters. ASAP Drain Guys!!! Chris Harrison, cool, calm and collected Chris Harrison, arrived asap and scoped out the problem. In the heat of the day, Chris employed his expertise and, soon, the problem was fixed. He was very polite and very professional. Our party was a great success and no one knew about the catastrophe that was averted by Chris' timely work. Well done, Chris!
Wow! These guys are TERRIFIC! First, they're very responsive and prompt. Ramon called and made an appointment for the next day between 1 and 3. He called at 12:40 to let me know he was on his way and he and Roman showed up at exactly 1:00. Second, they're incredibly thorough. We had had another plumber who botched the job and within minues, Ramon diagnosed and fixed the problem. Finally, they're kind, friendly yet professional. Both of them, Ramon and Roman had impeccable manners and were conscientious about their shoes and cleaning up any debris from the job, of which there was very little. I will definitely be calling them again.
Can I just say what an amazing job Diego and his accomplice Delfino did?! I just bought a new home and sadly my realtor misled me. Diego came highly recommended so I called and made sure I got him. I had to get the plumbing rerouted and he did that and more. He explained everything to me, kept the house clean, kept the dry wall holes small and concise and when he found mold, (augh!!) he helped me find someone and worked through the whole ordeal with me. He was also incredibly positive and patient which I needed through this ordeal. I can't say enough great things about him. He is my plumber for LIFE. If you ever need rerouting work, please ask for Diego at ASAP plumbing!
I hope you are doing well. I wanted to take a couple minutes of your time to thank your crew for all their hard work at Oakdale Apartments with the plumbing reroute. I know it took a little longer than expected and there were some hiccups during the process. Even though things didn’t go as planned Robert, Franky, and Eddie were always working so hard to get the job done. Robert and Eddie took time to explain to me step by step on what will be happening. The most important thing that the crew did was taking care of my residents. As they had to go in and out of their units, cut holes in the walls and ceilings they were always respectful of my residents and their belongings. I appreciate Robert and the crews hard work and dedication to this job. Not only this job but the toilets that Rafael replaced and the leak in 1386 B that Eddie and Rafael worked day and night on for 4 days on. The guys are outstanding and I appreciate all they do for Oakdale Apartments.
I want to say thank you to your entire team for working so well with us here at theMovement. I appreciate how well the techs explain jobs, how well they do the jobs and the friendly attitudes of everyone there!
Thank you again, for the work that was done.
Simply the best. Carol telephoned and Alex arrived. The result perfection! Alex was determined, I know quit is not in his vocabulary for he never gave up. Clearing our drain was his goal and with each impediment Alex endured. Improvising when the obstacles interfered with the result. Trouble shooting with no surrender. In the end his skill, "can-do" attitude and relentless hard work was successful. We are very grateful for Alex perseverance today for his effort made a great difference. Thank You Alex and ASAP Drain Guys!!
I am a Realtor and Boston Dave with ASAP Drain & Plumbing came through for me in a big way on Thursday when a client of mine needed help before a showing. Not only did he fix my client's drain issue in record time, he brought her his iconic Boston Baked Beans and left her with a huge smile for the rest of the day.
Thanks Boston Dave for your partnership! I will always highly recommend you to all of my clients and friends!!
A+++ service for this company. I was referred by a friend to ASAP and I first spoke with Boston Dave about what my needs were. He was so courteous and helpful. After speaking with him, the office called me back right away to setup an appt for the next day. Boston Dave showed up on time and with such a great friendly attitude! He made sure I was aware of everything he was doing and that I understood all of the work he was performing. By the time he was finished, I felt like we were old friends. He gave great advice about a water heater that I've been wanting to replace and made sure I knew all of the information about different products (including post maintenance recommendations and safety precautions) so that I could make the best decision about which products to consider/purchase. I also asked about knowing anyone for interior painting, and the person he recommended called me the very next morning. Very trustworthy person and I am grateful for his help!
Technician Ahmad called to say he would be at our home in 20 minutes; and, he was!
Ahmad was professional and very polite and nice to deal with. He cleared our drain, and made sure his work site was clean before he left. He also told me what the problem was and how to prevent future problems.
I would recommend ASAP to my friends and neighbors.
Thank you Ahmad!
My plumber was Albert, and he was very professional and very nice. He took care of my stopped up sink pretty quick and then explained to me about the piping problems I was having.
I would definitely recommend him to anyone of my neighbors for any plumbing job.
Thanks a lot Albert!!
ASAP saved the day once again
Armando the tech was great. Very knowledgable and helpful....above all else was very respectful while working in my home
I had Tanner and Alex come to help me with a drain problem. They were GREAT and stayed in the dark to complete the job
I would recommend them to everyone
Called ASAP out to my house for a major break in my water main. The pressure from the city was over 180 pounds and popped the fitting. Jim came out and repaired it and stayed late to make sure the fitting didn't blow. Well, it did, and Jim had to come back the next to replace and the joint and let the glue dry all day while I was at work. He went above and beyond my expectations at a very fair price. If I ever need plumbers again, these guys are the first call.
Just a note to say that Edgar Hernandez did a great job for us today in fixing a broken shower diverter. It was expensive as a fix at $700 but he used his initiative to solve the what could have been a bigger problem. Your guys were recommended by our builder Steve Miskiewicz.
ASAP Drain Guys & Plumbing is the BEST!!! Our company manages hundreds of rental units, and we use ASAP Drain Guys & Plumbing whenever we have plumbing repairs, sewage back-ups, leaks or any plumbing repairs. I usually have one or two plumbing requests a day. I have used them for years, and they always respond in a very timely manner, their plumbers are experts, and everyone communicates clearly with eachother, our tenants, and us as managers. Their entire staff is friendly and knowledgeable. Their pricing is fair, and their services are awesome. Give them a try, they won't let you down! Thank you ASAP Drain Guys & Plumbing for taking care of all of our plumbing needs! I couldn't do my job as a property manager properly without you guys!!!
Your company had been repairing leaks (in La Costa), and I discovered my water was shut off when I came home at 7:30pm last Friday. I called your company and got a prompt, friendly reply; in a short time, your men were out working, and even though they had been working here all day and must have been exhausted, they stayed on the job until it was fixed! Thank you so much! They worked until after 10 pm that night! Another example of American exceptionalism!
Thank you to the whole ASAP team for taking care of our problem so quickly. Jesse was prompt, efficient, courteous. Clearly he knows his stuff!
Just wanted to send a personal thank you for the services conducted at our Hotel. Javier was the tech sent to locate & repair a slab leak. As a 20 year retired Navy Veteran & 15 years in Resort & Hotel business, I have only one thing to say about Javier, "Bravo Zulu" & "Outstanding". I believe he would be a valuable asset to any organization. His Professionalism, Dedication, & Diligence sets him apart and I hope to see him accell in his responsibilities with your company. He carries with him my highest recommendation for any Supervisory or Management position.
Thank You. Ken Dugger, Chief Engineer, Carlsbad Beach Hotel Properties
Bobby was at our house today and replaced the Washer valves which had corroded. He had to remove the entire housing that the valves were enclosed in. He was on time, professional and did an excellent job. The price was reasonable. The entire experience was awesome. I will be adding you guys to my contacts and using you for any additional problems. Thank you very much1
I am very careful when choosing a service provider for myself or my friends, neighbors, and real estate clients. I need a company that is dependable, does great work, and is competitively priced. They professionally and efficiently take care of any problem and make suggestions on how to avoid future problems. I highly recommend them.
Javier was on time and very professional. With his 11 years experience, he diagnosed the slab leek and did the repairs with minimal damage to the walls. ASAP will be our first call for plumbing repairs in the future. We will refer ASAP to all our friends and neighbors.