Our Recent Customer Reviews
Reviews from top social media sites:
We'd been experiencing drain backup for some time. We called ASAP and they sent George out to the house right away. He was great. Within a short time,... Read More
ASAP Plumbing showed up asap, early the next day and on time. Sebastian worked on several issues. All were done, and done well. What a relief!
My sense... Read More
Just called ASAP, talked to Tim, very helpful and could send a
service truck to our residence today to fix the problem
Excellent! thanks Tim.
UPDATE:... Read More
I am a Commercial Property Manager and have used ASAP numerous times. It NEVER fails- plumbing issues almost always arise on a Friday afternoon, right before the weekend starts. Today's issue was a main line back up on the sewer line. I called at 3pm and I was told by the dispatch that eta will be between 4-6pm. As per usual, the company over-delivers and the technicians arrive sooner than the original time given.
Our technician, Victor called at 3:20pm to notify us that he was en route to our shopping center and arrived less than 15 minutes later. He was fast, efficient, friendly and extremely professional! He was able to clear the line within 2-2.5 hours. Added BONUS: Victor cleaned up the affected areas and left the grounds clean (as much as he was able to), without my request! That's how services should be done. Thank you for sending him today- I'd love to have him come for future service visits!!Read More
Victor is literally one of the BEST plumbers you can ever ask for. He got here quickly, assessed the situation, and fixed it with such ease that ONLY A TRUE PROFESSIONAL can achieve that. I ONLY want Victor if it relates to ANY of my needs at my community AND im going to let Management here know as well. Phenomenal. That is the best word to describe him. Thank you, Victor, for making one of the worst plumbing issues in my house feel a lot less anxious due to your reassurances and absolute professionalism. I hope you guys are paying him good because I'll tell you something...I know MANY companies that will snatch him! You guys are LUCKY to have him so thank you for sending him.Read More
I am a landlord for two properties in Fallbrook, I have always been treated well by accounts receivable, dispatchers, service technicians and their team leaders. Issues have never required a second technician or follow-up vendor. With the exception of drywall repairs, but I know carpenters that find it very easy to come in behind these highly skill wood and plaster surgeons and patch up after pipes are clean and dry.Read More
Excellent service... On time and priced competitively. My hydrojet tech Caesar got our sewer up and flowing... Many thanks we will make sure ASAP will be one of our first calls from now on.Read More
On Valentine's Day we found ourselves with no hot water. ASAP was recommended by our Solar company. They should up as promised the next day on a holiday weekend without hesitation. We opted to upgrade to tankless water heater and a whole house water filtration system. Harold our ASAP plumber has been Awesome! He patiently listened to all my concerns and has managed to address them to perfection. Give than man a Medal. The extra repiping we had him do turned out fantastic. His meticulous work speaks for itself (see pictures). As with any major job, there have been a few adjustments that Harold has had to come back for. Not once has his attention to detail wained, nor his attitude towards providing exceptional customer service. I'm very happy for their recommendation. If I should need plumbing help it's nice to know they're available 24/7.Read More
Recent Customer Video Reviews
Francisco came out to service our water problem and he was FANTASTIC! He was able to show up earlier than he was scheduled, which actually helped us out. Friendly, personable and professional. I'd recommend him to anyone that needs service. Thanks again Francisco!
I called ASAP plumbing because I had a flooded bathtub and toilet and Derick showed up in time and ready to solve my problem. In less than an hour he was able to fix the problem and I was happy to see the quick results. He was friendly, professional and I would highly recommend this company.
ASAP is great! And, Victor was very professional and knowledgeable. Solved our big problem in a little over an hour. He made sure a 70+ year drain was flowing properly. I made sure ASAP is the first one I call in the future.
Andrew S. did a remarkable job with replacing the water heater in my high-rise. He was very friendly and I would recommend his professionalism to anyone needing a replacement. Thank you.
We had a very nice gentleman out to our house today, Matthew. He unclogged our toilet and took a peek at the other toilet in the house that just started having issues. He figured out the problem and fixed it. Took care of our issues with no problem! We appreciate his work and wanted to let you know that we were happy with his service. If we have issues in the future....we will be contacting you! Thank you so very much! Ginger and Ted
We had a sewer mainline backup at our house so I called ASAP and was able to get an appointment for first thing in the morning on the day I called. The service technician that came out ( Tanner ) did a fantastic job in taking care of the problem. He was prompt, professional and honest. He went above and beyond to make sure I was satisfied with the work being done. I would definitely recommend ASAP and use them again. Thank you Tanner you are a true professional!!!
We had a frozen shower valve in the guest bathroom. Mike tried his best to get the old cartridge out but could not. Wound up having to replace a difficult-to-fit new valve. He did it with professionalism and a great attitude. Thanks again.
Harold of ASAP Plumbing went over and above his job for us. SDGE detected a gas leak at a rental and shut the gas meter off. Tenants were without stove, furnace and water heater. Harold stepped in and got the needed permits from the City, took over step by step, and got this very involved job successfully completed & approved by City of SD in a very timely manner. We are very pleased with the job Harold did. He is a joy & pleasure to work with. We will for sure be calling on him for our jobs in the future. He is certainly a 'treasure'. Thank you Harold. ASAP Plumbing is so lucky to have you!
ASAP plumbing is great - we have 197 apartments homes and ASAP has helped us with a number of huge problems and they are quick and efficient! ASAP has helped us solve serious plumbing problems in all of our housing! Thanks all!
I need to express my sincere gratitude to ASAP drains. Today we had Andrew at our home to unclog a pretty bad bathtub drain. Andrew was really friendly and very professional. He had the drain cleared in no time. He also took the time to explain to my husband how to unclog the drain himself for future occurrences. That was so much appreciated and we just feel like that goes above and beyond regular customer service. Thank you Andrew! This was the third time we've had to call on you all and each and every time your technicians have been on time, knowledgeable and of course very professional. Thank you so much for your exceptional customer service by both your office staff and technicians. You guys are awesome!
Your technician Andrew was out at our HOA this afternoon to snake a sewer line blockage. Our problem is solved and he let us know that hydroplaning the line would give a longer clearance time. I just wanted to drop you a note to say how courteous and friendly Andrew was, and that I appreciated his doing that extra bit to give us a more long-term solution. I certainly appreciated his expertise and interest in providing additional information to give us a hand. Thank you.
Great job on a stressful day with terrible weather. Sean was great to deal with and did a very considerate job.
Sean was great thank you so much. I’ll use him again.
Had the best experience with Sean and ASAP drain guys. Sean has helped me in the past and after dealing with him twice now, I will continue to use his service going forward. Expert in his field and very knowledgeable. Will continue to do business with Sean and his team. Very satisfied.
Our technician, Jason, was excellent. He took care of everything we needed, above and beyond. We will definitely call him again if we need him, and we will always recommend him to family and friends.
Ramon and Luis , ASAP professionals, came and diagnosed a leak that no one else could find. Then they fixed it! Great work, great service and wonderful people!
Two weeks ago we got a stopped toilet. They found our there were tree roots in the sewer. Dennis and Dominic came promptly upon request and did an excellent job within an hour. Thank you so much for your professionalism and good heartedness
On the spot work done well.
Paul was prompt, professional, and conscientious. The under-the-concrete-slab water line leak was the second one I had in the copper pipe buried in red clay. ASAP stands heads and shoulders above the plumber that did the first leak repair for me. I will readily recommend ASAP for below-the-slab water leak repairs.
Had an emergency repair and they came out right away to fix. Technician arrived, was very personable, and took care of the problem efficiently. Reasonable price for an off hours job.
The receptionist on Saturday treated me the best I've been treated ever since I can remember your customer service is fantastic and technician Rick was such a pleasure to work with and treated my mom great I want to thank all of you and I will spread the news RDJ
Timely, professional, friendly service. Reasonable rates with honest assessment of your plumbing needs and the experience to do the job right.
Paul from ASAP was at my house quickly. I called at 6:05pm with my problem, He was there by 6:40pm. He was able to explain the problem by using a camera to scope the drain while I watched on an Ipad. He also went through the house and showed me where the lines ran through the house and how they all tied in. He is a great teacher of the plumbing system. I am very appreciative that he came promptly, was extremely nice, and was gracious enough to share his knowledge! Thank you so much ASAP-I will keep your card in a safe place for the next time I need it!
Some of the best customer service I've had in a while. They were flexible and had techs to my house very quickly. The techs were polite, helpful and did the job right. I definitely recommend ASAP Drain Guys.
Tanner and Christian did an excellent job repairing deteriorated drains in my bathroom. They arrived on time, worked long hours, were courteous and considerate, and kept my house clean. I highly recommend them.
Ramon C is great! My wife and I have used ASAP Drain Guys & Plumbing for our rental property and our personal residence. They are very professional and personal. Their prices are fair. Ramon recently came out for a noisy drain pipe when we flushed our toilet. He took the time to explain his approach to our problem and used a cost effective solution. I had other individuals say we would have to cut the drywall. As it turned out, the insulation around the vent pipe in the attic above our bathroom had fallen off causing a boombox affect to our walls. Ramon found the simple resolve without cutting any drywall saving us hundreds of dollars on unnecessary work. This company always approaches our plumbing problem as if they owned our home. Give Ramon C a call, you will always get a solution to your plumbing needs. Thank you for your great service (again)!!
Dear ASAP Tech Team, The plumbing services were prompt, very professional and the services were excellent. I give the ASAP Tech Team a 5 star rating!
I called this morning for a plumber and within 2 hours Sam and Omar arrived. I needed a new seal on my toilet. They went to work immediately. Explained what they were doing and finished the job within a half hour. Sam and Omar were polite, professional, and cleaned up after they were finished. I couldn't be happier. I certainly recommend the company with 5 stars. They even gave me a months warranty on their work. Wow Great company
I had problems with my bathroom sink not draining. After I tried putting a drain cleaner in it that didn't work and actually sat in the sink overnight, I needed a plumber. ASAP sent Carlos who came earlier than expected! Wonderful! In the meantime I'd found that my disposal had quit again. He took care of both problems for me! You guys are great! 2 weeks ago I had another Rooter company out who didn't do the job!
"I recently started to use ASAP Drain service and plumbing after hearing about the company’s great service from Marketing Manager Susan Adams. We are SO pleased to have ASAP as another great source for plumbing services for our tenants. They are extremely responsive and several of our residents have made special mention of how polite and professional the service technicians were. Their rates for routine service calls are fair and not padded with additional charges."
It's July 4th and a big party is planned for later in the day. Drains start gurgling; toilets won't flush; dyi remedies don't work. Who'ya gonna call? Not Ghostbusters. ASAP Drain Guys!!! Chris Harrison, cool, calm and collected Chris Harrison, arrived asap and scoped out the problem. In the heat of the day, Chris employed his expertise and, soon, the problem was fixed. He was very polite and very professional. Our party was a great success and no one knew about the catastrophe that was averted by Chris' timely work. Well done, Chris!
Wow! These guys are TERRIFIC! First, they're very responsive and prompt. Ramon called and made an appointment for the next day between 1 and 3. He called at 12:40 to let me know he was on his way and he and Roman showed up at exactly 1:00. Second, they're incredibly thorough. We had had another plumber who botched the job and within minues, Ramon diagnosed and fixed the problem. Finally, they're kind, friendly yet professional. Both of them, Ramon and Roman had impeccable manners and were conscientious about their shoes and cleaning up any debris from the job, of which there was very little. I will definitely be calling them again.
Can I just say what an amazing job Diego and his accomplice Delfino did?! I just bought a new home and sadly my realtor misled me. Diego came highly recommended so I called and made sure I got him. I had to get the plumbing rerouted and he did that and more. He explained everything to me, kept the house clean, kept the dry wall holes small and concise and when he found mold, (augh!!) he helped me find someone and worked through the whole ordeal with me. He was also incredibly positive and patient which I needed through this ordeal. I can't say enough great things about him. He is my plumber for LIFE. If you ever need rerouting work, please ask for Diego at ASAP plumbing!
I hope you are doing well. I wanted to take a couple minutes of your time to thank your crew for all their hard work at Oakdale Apartments with the plumbing reroute. I know it took a little longer than expected and there were some hiccups during the process. Even though things didn’t go as planned Robert, Franky, and Eddie were always working so hard to get the job done. Robert and Eddie took time to explain to me step by step on what will be happening. The most important thing that the crew did was taking care of my residents. As they had to go in and out of their units, cut holes in the walls and ceilings they were always respectful of my residents and their belongings. I appreciate Robert and the crews hard work and dedication to this job. Not only this job but the toilets that Rafael replaced and the leak in 1386 B that Eddie and Rafael worked day and night on for 4 days on. The guys are outstanding and I appreciate all they do for Oakdale Apartments.
I want to say thank you to your entire team for working so well with us here at theMovement. I appreciate how well the techs explain jobs, how well they do the jobs and the friendly attitudes of everyone there!
Thank you again, for the work that was done.
Simply the best. Carol telephoned and Alex arrived. The result perfection! Alex was determined, I know quit is not in his vocabulary for he never gave up. Clearing our drain was his goal and with each impediment Alex endured. Improvising when the obstacles interfered with the result. Trouble shooting with no surrender. In the end his skill, "can-do" attitude and relentless hard work was successful. We are very grateful for Alex perseverance today for his effort made a great difference. Thank You Alex and ASAP Drain Guys!!
I am a Realtor and Boston Dave with ASAP Drain & Plumbing came through for me in a big way on Thursday when a client of mine needed help before a showing. Not only did he fix my client's drain issue in record time, he brought her his iconic Boston Baked Beans and left her with a huge smile for the rest of the day.
Thanks Boston Dave for your partnership! I will always highly recommend you to all of my clients and friends!!
A+++ service for this company. I was referred by a friend to ASAP and I first spoke with Boston Dave about what my needs were. He was so courteous and helpful. After speaking with him, the office called me back right away to setup an appt for the next day. Boston Dave showed up on time and with such a great friendly attitude! He made sure I was aware of everything he was doing and that I understood all of the work he was performing. By the time he was finished, I felt like we were old friends. He gave great advice about a water heater that I've been wanting to replace and made sure I knew all of the information about different products (including post maintenance recommendations and safety precautions) so that I could make the best decision about which products to consider/purchase. I also asked about knowing anyone for interior painting, and the person he recommended called me the very next morning. Very trustworthy person and I am grateful for his help!
Technician Ahmad called to say he would be at our home in 20 minutes; and, he was!
Ahmad was professional and very polite and nice to deal with. He cleared our drain, and made sure his work site was clean before he left. He also told me what the problem was and how to prevent future problems.
I would recommend ASAP to my friends and neighbors.
Thank you Ahmad!
My plumber was Albert, and he was very professional and very nice. He took care of my stopped up sink pretty quick and then explained to me about the piping problems I was having.
I would definitely recommend him to anyone of my neighbors for any plumbing job.
Thanks a lot Albert!!
ASAP saved the day once again
Armando the tech was great. Very knowledgable and helpful....above all else was very respectful while working in my home
I had Tanner and Alex come to help me with a drain problem. They were GREAT and stayed in the dark to complete the job
I would recommend them to everyone
Called ASAP out to my house for a major break in my water main. The pressure from the city was over 180 pounds and popped the fitting. Jim came out and repaired it and stayed late to make sure the fitting didn't blow. Well, it did, and Jim had to come back the next to replace and the joint and let the glue dry all day while I was at work. He went above and beyond my expectations at a very fair price. If I ever need plumbers again, these guys are the first call.
Just a note to say that Edgar Hernandez did a great job for us today in fixing a broken shower diverter. It was expensive as a fix at $700 but he used his initiative to solve the what could have been a bigger problem. Your guys were recommended by our builder Steve Miskiewicz.
ASAP Drain Guys & Plumbing is the BEST!!! Our company manages hundreds of rental units, and we use ASAP Drain Guys & Plumbing whenever we have plumbing repairs, sewage back-ups, leaks or any plumbing repairs. I usually have one or two plumbing requests a day. I have used them for years, and they always respond in a very timely manner, their plumbers are experts, and everyone communicates clearly with eachother, our tenants, and us as managers. Their entire staff is friendly and knowledgeable. Their pricing is fair, and their services are awesome. Give them a try, they won't let you down! Thank you ASAP Drain Guys & Plumbing for taking care of all of our plumbing needs! I couldn't do my job as a property manager properly without you guys!!!
Your company had been repairing leaks (in La Costa), and I discovered my water was shut off when I came home at 7:30pm last Friday. I called your company and got a prompt, friendly reply; in a short time, your men were out working, and even though they had been working here all day and must have been exhausted, they stayed on the job until it was fixed! Thank you so much! They worked until after 10 pm that night! Another example of American exceptionalism!
Thank you to the whole ASAP team for taking care of our problem so quickly. Jesse was prompt, efficient, courteous. Clearly he knows his stuff!
Just wanted to send a personal thank you for the services conducted at our Hotel. Javier was the tech sent to locate & repair a slab leak. As a 20 year retired Navy Veteran & 15 years in Resort & Hotel business, I have only one thing to say about Javier, "Bravo Zulu" & "Outstanding". I believe he would be a valuable asset to any organization. His Professionalism, Dedication, & Diligence sets him apart and I hope to see him accell in his responsibilities with your company. He carries with him my highest recommendation for any Supervisory or Management position.
Thank You. Ken Dugger, Chief Engineer, Carlsbad Beach Hotel Properties
Bobby was at our house today and replaced the Washer valves which had corroded. He had to remove the entire housing that the valves were enclosed in. He was on time, professional and did an excellent job. The price was reasonable. The entire experience was awesome. I will be adding you guys to my contacts and using you for any additional problems. Thank you very much1
I am very careful when choosing a service provider for myself or my friends, neighbors, and real estate clients. I need a company that is dependable, does great work, and is competitively priced. They professionally and efficiently take care of any problem and make suggestions on how to avoid future problems. I highly recommend them.
Javier was on time and very professional. With his 11 years experience, he diagnosed the slab leek and did the repairs with minimal damage to the walls. ASAP will be our first call for plumbing repairs in the future. We will refer ASAP to all our friends and neighbors.
I had some work done at my house on April 16,2015, by your employee, Bob.
He was very professional and courteous and kept me posted on what he had to
Your company needs to be proud to have such a good employee.
I was very pleased with the work of Daniel in resolving a plugged toilet drain. He was very thorough, courteous, and conscientious.
My plumber James has always done an outstanding job of clearing my upstairs master bedroom drain on multiple occasions. It is due to a poor design of the dual sinks upstairs. I also had the pleasure of meeting their representative Susan Adams the other day at IREM. She represents ASAP very well. Keep up the great work.
Wow, you guys are really awesome! I called about a toilet and someone was here within an hour, he even called to tell me they were on their way.
Javier was very competent and very patient when explaining my options and the cost.
Thank you so much!
I will definitely be using you again as well as referring you to friends and neighbors.
Thanks to Ramon for a clean, professional and timely installation of my dishwasher. ASAP's guys are always friendly, on time and best of all do great work for a reasonable price. This is the second project they have done for me and now I am getting ready for them to install a new kitchen sink and plumbing. Great Job Ramon! Thanks again.
My name is Roberta M. and I am a resident in Oaks North Village, Rancho Bernardo. I want to commend one of your employees, Isaiah. Isaiah has done some plumbing work for me prior to today. Today he did plumbing on my condo and my renter's condo. He should be applauded for his professionalism, courteous manner, knowledge and just a wonderful personality with great customer service skills. Presently owning numerous rental properties (out of California) I am familiar with plumbers and have experienced many difficulties with them. Therefore, please know that I appreciate Isaiah and have actually referred some of my neighbors to use him through ASAP...I thank you for a great experience with a difficult plumbing situation.
ASAP Drain Guys and Plumbing is incredible! As a Property Manager in San Diego County I know that I can rely on their friendly and knowledgeable staff to help out on general service calls as well as afterhours emergencies. We have brought ASAP’s team in to analyze and diagnose complex plumbing issues on old and new property and have always been impressed with their honesty, fair pricing and ability to efficiently find a solution to the problem.
Let it be known that Javier and George are a couple of great guys. These two gentlemen came out to our house in Escondido yesterday afternoon to take a look at the plumbing problem we were having and provided us with a fair and reasonable estimate. Javier set us up with a first thing this morning appointment and they showed up right on time. They worked hand-in-hand to complete the repairs and did so in a very professional manner. Thank you very much for your time.
PS: Ask George of his t-shirt and jeans are dry yet.... 😀
As a Management Company in San Diego, we are always being contacted by contractors, who promise the earth. However, not only did ASAP Drain Guys & Plumbing live up to their word, they surpassed it when we used them to do pipe bursting on a problem situation. They were professional, worked well as a team, and we could not have been happier with the outcome. It is good to know that old fashioned values are still available.
ASAP Drain Guys & Plumbing recently replaced the the gas service lines to sixteen units in our apartment community. They worked extensively with us to answer all of our questions and address all of our concerns during the bid process. They provided a fairly priced accurate quote, and worked diligently with SDG&E. When they began the actual work on the project, Billy, was in constant contact with me on the status of the project. They worked quickly, efficiently, and even completed the project and had gas service restored one day earlier than projected. We will be using ASAP Drain Guys for all of our plumbing needs.
Working with ASAP Drain Guys & Plumbing is a pleasure. The plumbers are knowledgable and professional. They go the extra step when they are on job by checking the residence beyond the scope of the assigned work. Communication and pricing are important to us and we appreciate that they keep us in the loop regarding unforeseen costs. It’s a great partnership.
We highly recommend ASAP Drain Guys & Plumbing! We have used them for large and small plumbing jobs at both single family homes and condos that we manage. They can handle it all! The techs we have communicated with all seem to really care about their work and are happy to explain their diagnosis. The prices are great, and they don’t low ball you to get the work, only to gouge you once they have completed the job. We will definitely continue to work with them.
David, from ASAP Drain Guys, is professional, polite, knowledgable and adds a little levity when you have a serious plumbing problem on your hands. This is a great company and I have had my two showers, kitchen sink, bathroom sinks, vanity sink, two toilets repaired and a gas leak to the furnace taken care of. They are so professional that I can feel they will fix the problem right the first time. Dan, the dispatcher, is also very competent and has a great memory. He doesn't have to look up your name on a computer to remember you.
ASAP Drain Guys & Plumbing were referred to us by a master plumber and I'm glad he did. They called before they showed up, and Tanner was really professional, courteous, very personable, and got the job done very quickly and efficiently. The price was reasonable and they used the 10% off coupon that was on their website, making it an even better deal. I would totally call them again. Thanx ASAP!
I am really pleased with the plumbing service from ASAP. Their service people are very nice and get the job done. I would like to thank Cliff and Jimmy for the recent call they made to hydrojet the main line, you guys did a great job and cleaned up the debris and excess water afterward. I also appreciate the fact that when I call you guys, you're available within a fairly short window.
These guys are great. I used them for a sink job for my business. They told me they would be done by 12:00 and they were done by 11:40. It's been almost a year and I have had no problems with the sink. The plumbers were clean (no plumber butt crack) and cleaned up after themselves.
I had a great experience with ASAP. They responded to my request for appointment in a timely manner and I was able to make an appointment with only a 2 hour window. My window was from 9 to 11 and Clifford was there at 9am! I needed my garbage disposal fixed and had wanted to have my sinks snaked. Clifford checked my sinks and told me that they did not need to be snaked yet. He didn't want me to have to spend more money on something that I did not need. That shows me that this company is not just out to get your money. He was able to fix the garbage disposal and now it works great! I highly recommend them and will use them again in the future! Thanks Clifford and the Drain Guys!
ASAP plumbing did a great job fixing a broken pipe to our house's sprinkler system in January 2014. The best part was that they lived up to their name by showing up at our house in under 30 minutes, which was great because the leak was sudden and high volume. The dispatcher was polite and efficient and the plumber called immediately to let me know he was on his way. The plumber really seemed to know what he was doing and had the situation under control right away and fully repaired in a couple hours.
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